Terms of Service

Clinical AI OS provides decision-support software that produces cited, auditable clinical-trial feasibility analyses. It is not a medical device and is not a substitute for clinical, regulatory, or legal judgment. Verdicts are decision-support, not directives.

You are responsible for your account credentials, for activity under your workspace, and for ensuring you have the right to submit any content you upload. You agree not to misuse the service, attempt to breach tenant isolation, reverse-engineer the platform, or use it unlawfully.

You retain all rights to protocols and content you submit. You grant us a limited licence to process that content solely to provide the service. We do not use it to train models. Processing of personal data is governed by the Privacy Policy and DPA.

Per-study, annual, and platform plans are described on the pricing page. Platform and annual plans support purchase-order and invoice payment; per-study runs may be paid by card. Fees are exclusive of taxes unless stated; EU pricing is shown plus VAT where applicable.

The platform, models, scorers, and documentation are owned by Clinical AI OS, Inc. and its licensors. These terms grant no rights to our IP except the limited right to use the service.

The service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not warrant that feasibility verdicts will be error-free or that the service will be uninterrupted. Feasibility outputs are decision-support only.

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and our aggregate liability is limited as set out in your order or master agreement. Nothing limits liability that cannot be limited by law.

Either party may terminate per your order terms. We may suspend access for non-payment or material breach. On termination we make your data available for export for a reasonable period, then delete it subject to legal retention.

These terms are governed by the laws of Delaware, United States, unless your signed agreement states otherwise. Questions: hello@clinicalaios.com.